Increase Reach and Proliferation

Suma Soft helps prominent shipment Companies from Canada to increase reach and proliferation of revenue through technology solutions

Client’s Background

The client is a leading SaaS-based logistics platform solution provider from Canada and has extensive carriers’ integration with FedEx, UPS, DHL, and USPS. They’re highly competitive and most preferable due to their Smart Pricing and Rating engine.

Project Requirements

With an ever-increasing logistic demand from across the country, the client was facing three major challenges

  • Scalability

Adding new carriers quickly to meet business challenges and ramping up new clients quickly was a problem.

  • Connectivity

Cost-effective software development and support for different time-zones.

  • Shipping and Tracking

Shipping and tracking of shipped goods to know the exact dispatch time and to track the numerous locations was a major business concern.

Solution

To address the above challenges, Suma Soft suggested the client with a unique end-to-end business model that was the creation of a distinctive software to fit into the client’s technology and business very well. We helped the client to

  • Add new carriers effortlessly to meet business changes
  • Accelerate the process of ramping-up new clients quickly
  • Cost-effective software development and support
  • Provided support for different time-zones
  • Established a team with expertise in Spring, MVC, Struts-2, Spring. Hibernate and MySQL
  • Quick team ramp-up on the business domain
  • Enhanced services to include QA and Technical support activities

As a result of the newly implemented technology solution, the client has observed the following drastic benefits

  • Doubled their annual sales
  • Increase in customer satisfaction
  • SLA being met with reduced cost
  • Additional features being added
  • New product development
  • Improve their business performance

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