RPA Services

Robotic Process Automation (RPA) is becoming a widely adopted solution for businesses to streamline repetitive tasks and boost efficiency. RPA utilizes software “robots” that mimic human actions and operate within digital systems to perform business processes. As a leading RPA Managed Service Provider, we offer a comprehensive RPA solution with the latest technology and expert guidance to automate business processes.
With RPA Services, businesses can automate Supply chain management, workflow management, Data entry and validation, Data migration and integration, document management, File management and archiving, customer service inquiries, and even complex processes like financial analysis and human resources management. RPA Services save time and resources, reduce human error risk, and increase accuracy.
RPA Services can be incorporated into current systems. Enabling firms to use automation without having to redesign their existing infrastructure. RPA Services can be quickly scaled to meet the organization’s changing demands.
RPA Services can also provide valuable insights and analytics to help businesses make better decisions. By automating data collection and analysis, RPA can provide real-time information and improve the speed of decision-making.
Suma Soft’s platform knowledge and experience with leading RPA vendors enable us to implement seamless systems that deliver high performance. By leveraging our Robotic Process Automation [RPA] services, Organizations can substantially improve ROI and cost reduction and Accelerate transformation. It can improve business processes’ accuracy, meet regulatory compliance, and enhance decision-making capabilities and customer satisfaction.

RPA Process

  • Process identification: Identifying the organization’s processes suitable for RPA automation.
  • Process design: Creating a detailed flowchart of the process and identifying the steps that will be automated.
  • Configuration and testing: Setting up and testing the RPA solution to ensure it can perform the desired tasks, including its ability to interact with other systems and applications and its performance and accuracy.
  • Deployment and integration: Integrating the RPA software with existing systems and applications and deploying it in a production environment.
  • Monitoring and maintenance: Continuously monitoring the software bots’ performance and making updates as needed to ensure they continue to perform the tasks accurately and efficiently.
  • Continual improvement: Continuously looking for new processes to automate and finding ways to optimize the existing automation process.

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RPA Solutions we Provide

Our RPA Services include creating and implementing software bots that automate repetitive tasks and improve business efficiency. We integrate RPA BOTs with existing systems, provide valuable insights and analytics, and quickly scale to meet the changing needs of the business.
With a clear strategy, proper planning, and stakeholder buy-in, our RPA Services include selecting appropriate RPA tools, designing and developing automation scripts, and testing and deploying the automation solutions.
RPA MSP services include remote management of RPA solutions, 24/7 technical support, and ongoing monitoring and maintenance. Suma Soft’s team of RPA experts ensures that the RPA solutions are always up-to-date and running smoothly to maximize efficiency and ROI.
Our RPA Services involve regular monitoring, testing, and analysis of RPA systems and processes to identify and address any issues that arise and make updates and improvements as necessary.

RPA Services for Business Functions

  • Recruitment and hiring process
  • Onboarding and new employee orientation
  • Employee data management
  • Employee performance evaluations and reviews
  • Payroll and benefits administration
  • Time and attendance tracking
  • Employee training and development
  • Employee engagement and satisfaction surveys
  • Compliance and regulatory reporting
  • Employee exit and off-boarding processes.
  • Data entry and validation
  • Document management and filing
  • Email and calendar management
  • Order processing and tracking
  • Accounting and financial management
  • Human resources management (e.g. onboarding and benefits administration)
  • Customer service and support
  • Supply chain management and logistics
  • IT and systems management (e.g. software updates and backups)
  • Reporting and analytics
  • Lead generation and qualification
  • Marketing campaign management
  • Email and social media marketing
  • Customer segmentation and targeting
  • CRM data management and updates
  • Sales forecasting and pipeline management
  • Price optimization and quotation
  • Sales reporting and analytics
  • Market research and competitor analysis
  • E-commerce and online store management.
  • Handling customer inquiries and complaints
  • Responding to customer emails and messages
  • Processing refunds and returns
  • Updating customer account information
  • Managing customer complaints and escalations
  • Providing personalized recommendations and offers
  • Tracking and managing customer service tickets
  • Identifying and resolving customer service issues
  • Generating customer service reports and analytics
  • Driving customer loyalty and rewards programs.
We avoid over-automating processes, which can lead to complexity and added maintenance costs.
Our RPA team has a solid understanding of RPA technology and best practices for implementation.
Provide training for employees to understand how the new automation will impact their roles and how to use the new system effectively.
Continuously monitor & measure the performance of your RPA Services to identify areas for improvement.
Our RPA Services encourage collaboration between IT & business teams to ensure that automation aligns with overall business goals and objectives.
We Continuously review and enhance RPA processes to stay ahead of the curve and optimize automation.

Automation Solutions for Business Domains

  • Electronic health record (EHR) management
  • Medical billing and claims processing
  • Appointment scheduling and patient registration
  • Medical coding and documentation
  • Laboratory results management
  • Medication and treatment management
  • Medical imaging and radiology management
  • Insurance verification and authorization
  • Population health management and analysis
  • Supply chain management and inventory tracking.
  • Production scheduling and forecasting
  • Inventory management and tracking
  • Quality control and inspection
  • Logistics and supply chain management
  • Maintenance and equipment management
  • Data entry and reporting
  • Order management and processing
  • Shipping and Receiving
  • Financial management and accounting
  • Human resources management
  • Order processing and fulfillment
  • Inventory management and tracking
  • Shipping and logistics management
  • Payment processing and fraud detection
  • Customer service and support
  • Returns and refunds management
  • Marketing and sales management
  • Financial management and accounting
  • Data entry and reporting
  • E-Commerce platform management (e.g. product listing, pricing, and promotions updates)
  • Data entry and validation
  • Accounts payable and receivable management
  • Financial forecasting and budgeting
  • Invoice processing and payments
  • Banking and financial transactions management
  • Compliance and regulatory reporting
  • Risk management and fraud detection
  • Tax and audit preparation
  • Financial statement and report generation
  • Treasury and cash management

About Suma Soft

Suma Soft’s innovative approach to RPA services has helped businesses adopt and maximize their investments in RPA. We have a proven record of successful implementation for multinational clients across industries. We have extensive RPA experience and offer support for various RPA automation tools and solutions as a leading partner of RPA service providers.

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Boost productivity seamlessly. Elevate operations with Suma Soft's cutting-edge RPA solutions.

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